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SERVICE PRACTICE · VENDOR RISK

Third-party risk management.

Due diligence, contract clauses, ongoing monitoring and exit planning for the vendors that touch your data, your ICT or your operating model. GDPR Art. 28, NIS2 supply-chain, DORA Art. 28 to 30, LkSG.

VENDOR.DESK · LAST 12 MONTHS● LIVE
Vendors assessed1,184
DPAs reviewed627
Critical ICT third parties mapped143
Exit strategies drafted38
Concentration-risk flags raised21
Vendor audits run29
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1 BUSINESS DAY REPLYNDA ON REQUESTNO OBLIGATION
01 / PRIMER

Vendor risk obligations.

GDPR ART. 28

Processor contracts with named clauses.

A controller must use processors that provide sufficient guarantees. The data processing agreement covers subject matter, duration, nature, purpose, data types and the controller's instructions.

DORA ART. 28

ICT third-party register and critical mapping.

Financial entities must register every ICT third-party arrangement, identify the ones supporting critical functions and assess concentration risk.

NIS2 ART. 21(2)(d)

Supply-chain security in the risk-management measures.

Essential and important entities must address supply-chain risks, including the security of supplier relationships and the protection of information shared with them.

GDPR FINES
Up to 4% of turnover
Failure to put adequate processor arrangements in place attracts the higher tier of GDPR Article 83 fines.
DORA SANCTIONS
Up to 1% of daily turnover
Periodic penalty payments for ICT third-party register and concentration-risk failings under the implementing acts.
02 / WHERE IT BITES

Core regulations.

REGIME · WHAT IT REQUIRES
GDPR ART. 28Data processing agreementMandatory clauses for every processor and sub-processor. Sub-processor authorisation, audit rights, transfer mechanism.
GDPR ART. 32Security of processingAppropriate technical and organisational measures, vendor confirmation, evidence on file.
DORA ART. 28ICT third-party registerIdentifier, function supported, criticality, location, sub-contracting, exit strategy. Reported to the supervisor.
NIS2 ART. 21Supply-chain measuresRisk-management measures for the security of the supply chain and the supplier relationships.
REGIME · WHAT IT REQUIRES
DORA ART. 30Contractual provisionsMandatory contract content for ICT services supporting critical functions, including audit, sub-contracting and exit clauses.
LKSGSupply-chain due diligenceRisk analysis, preventive measures, remedial action and reporting for German entities above the threshold.
CSDDDSustainability due diligenceEU-wide due-diligence duty across the value chain, phased application from 2027.
SCC 2021International transfersStandard contractual clauses for third-country transfers, plus transfer impact assessment under Schrems II.
03 / ENGAGEMENT MODELS

Engagement models.

MODEL ARETAINER

Vendor risk retainer

Ongoing programme support: register maintenance, intake reviews, monitoring, board reporting.

  • →Vendor register and tiering kept current
  • →Intake reviews for new vendors
  • →Quarterly monitoring cycle
  • →Board and risk-committee reporting
MODEL BBUILD

Programme build

Fixed-scope build for a new programme: register, tiering, DPAs, contract templates, monitoring playbook.

  • →Vendor register and tiering
  • →DORA Art. 28 register where applicable
  • →DPA and ICT contract pack
  • →Monitoring playbook and KPIs
MODEL CAUDIT

Vendor audit

Independent audit of a specific vendor or vendor portfolio against contract, regulation and security baseline.

  • →Pre-contract due diligence
  • →Post-contract audit
  • →Concentration-risk review
  • →Exit-strategy test
04 / SCOPE

Scope of work.

01 / 04

Intake & due diligence

  • Vendor risk questionnaire and scoring
  • Security and privacy due diligence
  • Sub-processor and sub-contractor mapping
  • Transfer-impact assessment for non-EU vendors
02 / 04

Contracts

  • GDPR Article 28 data processing agreement
  • DORA Article 30 ICT contract terms
  • Standard contractual clauses (2021)
  • Audit, sub-contracting and exit clauses
03 / 04

Monitoring

  • Quarterly monitoring cycle and KPI tracker
  • Annual reattestation and SOC 2 / ISO 27001 review
  • Vendor incident handling
  • Sanctions and beneficial-owner screening
04 / 04

Critical & exit

  • DORA criticality assessment
  • Concentration-risk review
  • Exit-strategy design and test
  • Supervisory reporting where required
05 / IN PRACTICE

How we run the programme.

Vendor risk works when the intake, the register and the monitoring are one connected process. We define ownership, design the workflow, write the contract pack and run the monthly status. The register matches what the regulator asks for, and the contract pack matches what the legal team can sign.

Median vendor intake review
5 days
DORA register accepted at first review
94%
DPA library coverage
98%
Active concentration-risk flags closed
100%
Book a review30 MIN
FIRM · VENDOR REGISTER STATUSQ2 2026
Active vendors412
Critical ICT vendors (DORA)18
Reattestations on time100%
Open SCC reviews3
Concentration flags0
Vision Compliance · vendor risk practice
06 / SELECTED WORK

Recent engagements.

See all case studies →
VR-19INSURANCE

DORA register accepted at first supervisory review.

412
VENDORS
18
CRITICAL
Passed
REVIEW
SCOPERegister build, criticality, exit strategies, contract pack
VR-14SAAS

Processor and sub-processor mapping for 1,100 vendors.

1,100
VENDORS
740
DPAS
47
TIA
SCOPEDPA library, sub-processor inventory, transfer-impact assessment
VR-11RETAIL

LkSG programme rolled out across the European supply base.

T1 + T2
TIERS
286
ASSESSED
62
RISK ACTIONS
SCOPERisk analysis, supplier code, remediation tracker
07 / LANDSCAPE

Vendor risk landscape.

62%
of EU breaches involve a third party
143
ICT third parties in a typical mid-sized bank's DORA register
€4.6M
average cost of a third-party-caused breach
T+15
days to file a DORA register update on a major change
TREND 01

DORA concentration risk in focus

Supervisors flag concentration on a handful of hyperscalers and core providers. Exit strategies and substitutability come into review.

TREND 02

Supply-chain security in NIS2

Essential and important entities must address supplier risk in the risk-management measures. Audits now include supplier evidence.

TREND 03

Sustainability due diligence is next

LkSG already in force in Germany, CSDDD phased application from 2027 across the EU.

08 / FAQ

Common questions.

01Do we need a DORA third-party register if we are not a bank?+

Yes if you are a financial entity under DORA scope. That covers banks, payment institutions, e-money institutions, investment firms, asset managers, insurers and crypto-asset service providers. The register applies to every ICT third-party arrangement, not only the critical ones.

02Can you run the vendor-risk function for us as a service?+

Yes for second-line support. We run intake, register maintenance, monitoring and board reporting under a monthly retainer. The first-line accountability stays with the business owner of each vendor.

03How do you handle international transfers and Schrems II?+

We build the transfer-impact assessment library, apply the 2021 SCCs, add supplementary measures where needed and track non-EU vendors in the register. Reattestation is annual or sooner if the destination country position changes.

04What about LkSG and CSDDD?+

We build the risk-analysis methodology, the supplier code, the preventive and remedial measures, and the annual report. CSDDD readiness is part of the same workstream where the entity is in scope.

05Can you audit a single critical vendor in advance of a supervisory exam?+

Yes. A targeted vendor audit on a single critical provider takes 4 to 6 weeks. Output: a report, a finding list, a remediation tracker and a board-ready summary.

06What if a vendor refuses to sign our DPA?+

We negotiate. The most common cause is overreach on rights that the vendor cannot fulfil. We align the DPA to the realistic operating model and document the residual risk in the register.

09 / RESOURCES

Templates and guides.

10 / RELATED

Related practices and guides.

11 / GET STARTED

Talk to a senior advisor.

Send the brief. We respond with a scoped agenda for the first call.