TRAINING · CERTIFIED COURSE

Phishing Awareness & Simulation Training

91% of cyberattacks start with a phishing email. Our hands-on simulation-based training teaches employees to recognize, report, and respond, with measurable results from day one.

91%
Of cyberattacks start with phishing
€4.9M
Average BEC fraud loss per incident
75%
Click rate reduction after training
3x
Increase in reporting rates
01 / CURRICULUM

Phishing Training Curriculum

01

Email Phishing Recognition

Identifying phishing indicators: sender spoofing, suspicious URLs, urgency tactics, brand impersonation, and attachment risks. Real-world examples from recent campaigns.

02

Spear Phishing & Whaling

Targeted attacks against specific individuals and executives. How attackers research victims, craft personalized lures, and exploit organizational hierarchies.

03

Smishing & Vishing

SMS phishing (smishing) and voice phishing (vishing) techniques. Package delivery scams, bank impersonation, IT support fraud, and caller ID spoofing.

04

Business Email Compromise

CEO fraud, invoice manipulation, payroll diversion, and attorney impersonation. How BEC differs from standard phishing and why it causes the largest financial losses.

05

Real vs. Fake Analysis

Hands-on exercises comparing legitimate and fraudulent communications. Building systematic verification habits: hovering over links, checking headers, verifying requests through secondary channels.

06

Reporting Procedures

How to report suspected phishing: one-click reporting buttons, IT security escalation, preserving evidence, and what happens after you report. Making reporting easy and rewarded.

02 / AUDIENCE

Who Should Attend

For all employees, with particular focus on finance teams and executives who are the most frequent targets of phishing and BEC attacks.

  • 01
    All Employees

    Every employee is a potential phishing target. Training the entire organization creates a comprehensive defense against email-based attacks.

  • 02
    Finance Teams

    Finance and accounting staff who handle payments, invoices, and wire transfers, the primary targets of BEC and payment fraud attacks.

  • 03
    Executives

    C-suite and senior management who are targeted by whaling attacks and whose compromised accounts pose the highest organizational risk.

03 / REGULATORY

Regulatory Context

Phishing awareness is a critical component of regulatory compliance across multiple frameworks.

REQ 01
NIS2 Incident Prevention: NIS2 requires appropriate cybersecurity measures including employee training. Phishing is the #1 attack vector that training can prevent.
REQ 02
GDPR Breach Prevention: Phishing is the primary cause of data breaches. GDPR Art. 32 requires 'appropriate technical and organisational measures', phishing training is an organizational measure.
REQ 03
ENISA Guidelines: The EU Agency for Cybersecurity recommends phishing simulations as a key component of organizational cybersecurity awareness programs.
REQ 04
ISO 27001 A.6.3: Information security awareness training must include practical threat recognition. Phishing simulation satisfies this control requirement.

Ready to stop phishing attacks?

Free 30-minute consultation, review your current click rates, plan a simulation campaign, get a proposal

No commitmentResponse within 24hTailored program
FAQ

Frequently Asked Questions

How do phishing simulations work?

We send realistic but safe phishing emails to your employees at random intervals. Employees who click the link see an immediate training moment explaining what they missed. Those who report it correctly get positive reinforcement. Results are tracked in a dashboard showing improvement over time.

How realistic are the simulated phishing emails?

Very realistic. We use techniques that actual attackers employ, brand impersonation, urgency, authority, and personalization. Templates are continuously updated based on real-world phishing campaigns. The goal is to prepare employees for real attacks, not trick them with unrealistic tests.

What metrics do you track?

Click rate, report rate, time-to-report, susceptibility by department, repeat clickers, improvement trends over time, and comparison against industry benchmarks. Monthly reports give you actionable insights for targeted interventions.

How often should simulations run?

We recommend monthly simulations with varying difficulty levels. New employees receive their first simulation within their first month. Frequency can be adjusted based on results, departments with higher click rates may receive more frequent simulations.

What happens when employees click on simulated phishing?

Employees see an immediate, non-punitive training page explaining the phishing indicators they missed. The goal is education, not punishment. Persistent clickers receive additional one-on-one training. This approach builds trust and encourages reporting.

Are simulations available in both English and Croatian?

Yes. All simulation templates, training content, and reporting dashboards are available in both English and Croatian. We can also create custom templates that match communications employees typically receive in your organization.

GET STARTED

Stop phishing before it starts

91% of cyberattacks begin with a phishing email. Our simulation-based program delivers measurable results, 75% fewer clicks, 3x more reports. See the difference in your first month.

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